Privacy Policy

1. Introduction

Omega Development LLC ("Omega", "we", or "us") operates https://omeganyct.com/. It is Omega's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy sets out the principles governing our use and protection of personal data.

Effective Date: September 27, 2026.

2. Privacy Policy Changes

We review and update this policy at a minimum of every 12 months. We encourage visitors to frequently check this page for any changes. If we make significant changes, we will revise the date at the top and may provide additional notice via the website homepage or the email address we have on file for you.

3. Information We Collect

In the course of our construction and remodeling business, we may collect the following:

• Identifiers: Name, postal address, e-mail address, and phone number (+1 203-451-4846).
• Project Information: Property addresses, blueprints, and zoning data related to your project.
• Financial Data: Bank account or credit card information used strictly for processing payments.
• Website Activity: IP addresses, browser types, and pages visited on our site to improve user experience. We use Google Analytics, Google Ads conversion tracking and Microsoft Clarity (which records clicks, scrolling and anonymized session replays, with form fields masked) to understand how visitors use the site and measure our advertising.
• Communications: Any information provided via our contact forms or email correspondence.
• Partially completed booking requests: If you enter your contact details in our online visit-booking form and continue to the scheduling step, we save those details so our team can call you about your visit, even if you do not finish booking. We do not text you unless you have separately opted in to text messages.

4. Why We Collect Your Information

Omega collects only the minimum amount of personal data required to:

• Execute our construction, design-build, and remodeling services.
• Manage building permits and local Fairfield County zoning applications.
• Provide project updates and respond to inquiries.
• Ensure safety and security on our active job sites.
• Comply with Connecticut state laws and insurance requirements.

5. How We Share Information

We do not sell your personal data. We share information only with:

• Sub-contractors and Vendors: (e.g., plumbers, electricians, architects) strictly necessary to complete your specific project.
• Local Authorities: (e.g., Town of Westport, Greenwich Building Department) for permitting and inspections.
• Legal Requirements: To comply with subpoenas or other lawful requests by public authorities.

The categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Text Messages (SMS/MMS)

If you are an Omega client and choose to receive text messages (by signing up at omeganyct.com/sms-updates or by asking our team), we send project updates about your job — scheduling, crew arrivals, inspections, progress photos and delays — from our business number. Signing up is optional and not a condition of any purchase or service.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and opt-in consent are used only to send you the messages you agreed to receive.
• Message frequency varies with your project. Message and data rates may apply.
• Reply STOP at any time to stop receiving texts, or HELP for help. You can also contact us at +1 203-451-4846 or team@omeganyct.com.

See the SMS terms in our Terms & Conditions.

7. Data Storage and Security

We take the security of your data seriously.

• Retention: We keep your data only as long as necessary for the project, warranty periods, or as required by CT law.
• Security Measures: We implement industry-standard technical measures to protect against unauthorized access or accidental loss of data.

8. Your Rights

Depending on your location, you may have the right to:

• Request a copy of the data we hold about you.
• Request correction or deletion of your personal data.
• Opt-out of any marketing communications.

9. Contact Information

For any questions regarding this Privacy Policy or to exercise your data rights, please contact us:

Omega Development LLC — 278 Post Road East, Westport, CT 06880

• Phone: +1 203-451-4846
• Email: office@omeganyct.com